/* Care Guide / Care Concierge in-page helper */
.ccx-launch{position:fixed;right:22px;bottom:22px;z-index:70;display:flex;align-items:center;gap:12px;background:var(--green);color:#fff;border:0;border-radius:999px;padding:10px 22px 10px 10px;font:700 1.02em var(--sans);box-shadow:0 10px 30px rgba(7,42,77,.28);cursor:pointer;min-height:64px}
.ccx-launch .av{width:46px;height:46px;border-radius:50%;background:var(--green-dark);display:grid;place-items:center;color:#fff}
.ccx-launch small{display:block;font-weight:400;opacity:.9;font-size:.8em}
.ccx-launch:hover{background:var(--green-dark)}
@media (max-width:820px){.ccx-launch{display:none}}
body.ccx-open .ccx-launch{display:none}
.ccx{position:fixed;z-index:200;right:20px;bottom:20px;top:20px;width:min(460px,calc(100vw - 40px));background:var(--paper);border-radius:26px;box-shadow:0 30px 80px rgba(0,0,0,.28);display:none;flex-direction:column;overflow:hidden;border:1px solid var(--line)}
.ccx.open{display:flex;animation:ccxIn .25s ease}
@keyframes ccxIn{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:none}}
@media (max-width:820px){.ccx{inset:0;width:100%;border-radius:0;border:0}}
.ccx-head{display:flex;align-items:center;gap:12px;padding:14px 16px;background:#fff;border-bottom:1px solid var(--line)}
.ccx-head .av{width:52px;height:52px;border-radius:50%;background:var(--green);color:#fff;display:grid;place-items:center;flex:none}
.ccx-head b{display:block;font:700 1.2em var(--serif);color:var(--ink)}
.ccx-head small{display:block;color:var(--muted);font-size:.78em;line-height:1.3}
.ccx-close{margin-left:auto;min-height:52px;min-width:52px;padding:0 14px;border-radius:14px;border:2px solid var(--line);background:#fff;font:700 .95em var(--sans);cursor:pointer;color:var(--ink);display:flex;align-items:center;gap:6px}
.ccx-close:hover{border-color:var(--ink)}
.ccx-log{flex:1;overflow-y:auto;padding:18px 16px 8px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}
.ccx-msg{max-width:92%;border-radius:20px;padding:14px 18px;font-size:1em;line-height:1.5;position:relative}
.ccx-msg p{margin:0 0 .6em}.ccx-msg p:last-child{margin:0}
.ccx-msg ul{margin:.3em 0 .6em;padding-left:1.2em}.ccx-msg li{margin:.25em 0}
.ccx-bot{background:#fff;border:1px solid var(--line);border-top-left-radius:6px;align-self:flex-start;box-shadow:0 2px 8px rgba(0,0,0,.04)}
.ccx-me{background:var(--green);color:#fff;border-top-right-radius:6px;align-self:flex-end;font-weight:700}
.ccx-say{display:inline-flex;align-items:center;gap:6px;margin-top:10px;background:var(--bone);border:0;border-radius:10px;min-height:40px;padding:4px 12px;font:700 .8em var(--sans);color:var(--ink);cursor:pointer}
.ccx-opts{display:flex;flex-direction:column;gap:10px;padding:4px 0 6px}
.ccx-opt{min-height:58px;width:100%;text-align:left;border:2px solid var(--green);background:#fff;color:var(--green-dark);border-radius:16px;padding:12px 18px;font:700 1em var(--sans);cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:10px;text-decoration:none}
.ccx-opt::after{content:"›";font-size:1.5em;line-height:1}
.ccx-opt:hover{background:#f0f0f0}
.ccx-opt.call{background:var(--green-dark);border-color:var(--green-dark);color:#fff}
.ccx-in{display:flex;gap:8px;padding:10px 12px;background:#fff;border-top:1px solid var(--line)}
.ccx-in input{min-height:56px;font-size:1em}
.ccx-in button{min-height:56px;min-width:76px;border-radius:14px;border:0;background:var(--green);color:#fff;font:700 1em var(--sans);cursor:pointer}
.ccx-foot{padding:10px 14px calc(12px + env(safe-area-inset-bottom));background:#fff;font-size:.86em;color:var(--muted);text-align:center;border-top:1px solid var(--line)}
.ccx-foot a{font-weight:700;color:var(--green-dark)}
.ccx-typing{align-self:flex-start;background:#fff;border:1px solid var(--line);border-radius:20px;padding:14px 18px;display:flex;gap:6px}
.ccx-typing i{width:9px;height:9px;border-radius:50%;background:#9c9283;animation:ccxDot 1s infinite}
.ccx-typing i:nth-child(2){animation-delay:.15s}.ccx-typing i:nth-child(3){animation-delay:.3s}
@keyframes ccxDot{0%,80%,100%{opacity:.3}40%{opacity:1}}